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1. THE CHALLENGES OF MODERN AUTOMATION ON THE JOB PERFORMANCE OF SECRETARIES IN FINANCIAL INSTITUTIONS

53 Student Researchers Quantitative

 Background of the study

Work was the major activities of man before the industrial revolution, that was the period marked with mechanization of work, presently computer is representing mechanization thereby turning the work into automation. The 21st century has witnessed a lot of advancement both in science and technology. This advancement has been growing rapidly since the end of the Second World War both in manufacturing, aviation, medicine, engineering, fin...

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2. THE ROLE OF CUSTOMER RELATIONSHIP IN OFFICE TECHNOLOGY MANAGEMENT (OTM)

53 Student Researchers Quantitative

BACKGROUND OF THE STUDY

The contemporary business environment is confronted with many challenging issues (June, 2012). Providing clients with the best and thus maintaining the relationships rank among top issues in most organization especially service providing companies (Mike, 2009). Contemporary clients are enlightened and therefore face a growing range of choices in the products and value addition (Anam, 2005). Companies need to un...

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3. THE IMPACT OF AUTOMATION ON THE PERFORMANCE OF OFFICE SECRETARIES

53 Student Researchers Quantitative

Background Of The Study

 Automation can be defined as automation or mechanical devices that can replace the use of human or manual labour, which used to be very tedious Okagbar, (2005). According to the advance learners Dictionary which defines automation as the use of machines to do work which was previously done by people (human) hence office automation, which is also known as (Modern office technology) has now taken charge of all facts of hu...

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4. COMPETENCY REQUIRED OF SECRETARIES IN SELECTED BUSINESS ESTABLISHMENT

53 Student Researchers Quantitative

BACKGROUND OF THE STUDY

Secretaries play important roles in the implementation of the office work. The nature of their jobs is universally acknowledged as indispensable in caring out their duties effectively in the offices. Despite the indispensable nature of the secretary’s functions, the secretary continues to be seen as an executive assistant. This is more so when many writers have defined secretary in different ways and from their various definitions we wi...

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5. APPRAISAL OF THE CONTRIBUTIONS OF MODERN COMMUNICATION EQUIPMENT TO JOB PERFORMANCE OF SECRETARIES IN SELECTED BUSINESS ORGANIZATIONS

53 Student Researchers Quantitative

ABSTRACT

The rapid growth in information technology and the recognition of the modern world gave rise to the introduction of modern communication equipment. Office work is becoming more complex and businesses have become too demanding in nature. As inventions of new sophisticated devices are coming out every day and new business opportunities are being generated everyday for the secretary who has a vital role to play in both managerial and administrative aspect of t...

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6. EFFECTS OF LEADERSHIP STYLE ON EXECUTIVE SECRETARY RELATIONSHIP AND PRODUCTIVITY

53 Student Researchers Quantitative

ABSTRACT

This study was carried out on the effects of leadership style on executive secretary relationship and productivity using GlaxoSmithKline Consumers Nig. Plc as case study. To achieve this, four significant research objectives were formulated. The survey design was adopted and the simple random sampling techniques were employed in this study. The population size comprise of staff of GlaxoSmithKline Consumers Nig. Plc. In determining the...

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7. EFFECT OF POOR COMMUNICATION SKILLS ON THE PERFORMANCE OF SECRETARIES IN AN ORGANIZATION

53 Student Researchers Quantitative

ABSTRACT

This project work focused on the effect of poor communication skills on the performance of secretaries and the study was carried out in Nigeria Agip Oil Company, Port Harcourt, Rivers State. In carrying out this research, forty (40) managers and secretaries were used as the population. In line with this, (4) research questions were posed, questionnaires were distributed and retrieved from the respondents. Copies of the questionnaire were an...

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8. CHALLENGES AND PROSPECT OF ICT AND SECRETARIAL PROFESSION

53 Student Researchers Quantitative

​​​​​​​BACKGROUND OF THE STUDY

In the twenty-first century, information and communication technology has transformed every career, including secretarial activity. According to Abdul-Kahar ( 2015), technology has been a significant tool in practically all human endeavors. According to Jaiyeola (2007), ICT is like an engine that can be used in a variety of ways; the same engine that propels an airplane can power a conveyor that transports fi...

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9. IMPACT OF KEYBOARDING SKILL ON THE PERFORMANCE OF OFFICE MANAGER

53 Student Researchers Quantitative

Background of the Study

Keyboarding abilities are described as the ability of office managers to enter information into the computer's memory with the least amount of effort and energy. Office managers, according to Hames (2000), can be deemed good keyboard users if they can precisely enter data into the computer's memory in the shortest amount of time, with the least amount of energy, and with a high degree of consistency and adaptability.<...

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10. MODERN MODEL OFFICE TECHNOLOGIES AND JOB PRODUCTIVITY OF SECRETARIES IN RIVERS STATE UNIVERSITIES

53 Student Researchers Quantitative

Background of the Study

The advancement of modern model office technologies has brought closer the “electronic Office” which is the term used in describing the way the modern model office is developing which has made it possible for workers to be versatile in their careers. Increasingly, the ethnological challenge has brought about Job changes in organizational structure (Abdullahi 2019).  An office is the central point of any...

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11. THE EFFECT OF MODERN COMMUNICATION EQUIPMENT ON JOB PERFORMANCE OF AN OFFICE SECRETARY IN AN ORGANIZATION

53 Student Researchers Quantitative

​​​​​​Background Of The Study

Globally, every office in today's corporate climate, whether government or private, relies on facts and correct information sent through proper communication channels for swift decision-making. The office worker, including the secretary, expects certain support from the organization that he/she is employed. This support can be technological (machines and equipment) and human. In the past, managerȂs dictated memos an...

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12. STUDY OF THE NEGATIVE IMPACT OF TECHNOLOGICAL DEVELOPMENT ON THE SECRETARY IN A MODERN OFFICE

53 Student Researchers Quantitative

BACKGROUND OF THE STUDY
In the public and private sectors of the Nigerian economy, secretaries are usually very helpful to the management in the accomplishment of organizational goals. With the advent of technical know how in our modern establishments there is an increase in demand for sophisticated and modern technologies in Nigerian organization.
In the light of the above situation this research work is aimed at identifying the Negative Impact...

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13. STUDY ON THE EFFECT OF MANAGERS LEADERSHIP STYLE ON THE SECRETARIES PRODUCTIVITY IN ANAMMCO

53 Student Researchers Quantitative

BACKGROUND OF THE STUDY

Many a times the success or failures of any business organization determined by the managers, leadership styles. The productivity of any organization can be enhanced by the leadership styles of the managers. The productivity of the secretary who is an integral part of the entire organization system is also affected by her/his managers leadership style to the extent she is affected because she or her work directly with the man...

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14. STUDY ON THE EFFECT OF MANAGERS LEADERSHIP STYLE ON THE SECRETARIES PRODUCTIVITY IN ANAMMCO

53 Student Researchers Quantitative

BACKGROUND OF THE STUDY

Many a times the success or failures of any business organization determined by the managers, leadership styles. The productivity of any organization can be enhanced by the leadership styles of the managers. The productivity of the secretary who is an integral part of the entire organization system is also affected by her/his managers leadership style to the extent she is affected because she or her work directly with the man...

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15. SURVEY INTO THE DEGREE OF USEFULNESS OF SHORTHAND TO MODERN SECRETARIES

53 Student Researchers

ABSTRACT

The degree to which shorthand is used in offices has been of serious concern both to students and tutors in secretarial studies. This study investigated the extent to which secretaries make use of shorthand in their day-to-day office work, whether the extent of usage is proportionate to the effort put in learning the skill and whether employers who want secretaries regard shorthand skill as job requirements.
In order to arrive at a c conclusive d...

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16. SURVEY OF OCCUPATIONAL CHALLENGES FACING SECRETARIES

53 Student Researchers

ABSTRACT

The aim of this project is to analysis the occupational challenges facing secretaries in the Enugu State Civil Service. In order to make the writing a dream come through certain books and presented papers were Consulted and interviews were made also, after these consolations and interviews it become clear that secretaries are suffering from many thing like office equipment problem s of attending to visitors and profession not being respected by staff. Also ignorance of...

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17. SURVEY OF THE EFFECT OF MOTIVATION ON JOB PERFORMANCE OF SECRETARIES

53 Student Researchers

ABSTRACT

The field of motivation is a very wide one. However, the researchers set out to see how motivation works in a management set using EMENITE LTD as a case study. The concentration is also on the secretary in order to reduce generalization and focus on a specific management personnel. A general introduction of chapter is presented to relate management to motivation as well as the secretary to management. A literature review is also given to see the direction o...

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18. SURVEY OF THE EFFECTS OF TRAINING AND DEVELOPMENT ON THE PRODUCTIVITY OF SECRETARIAL STAFF AT UNION BANK OF NIGERIA PLC

53 Student Researchers

ABSTRACT

One of the main ways organizations invest in the work force for greater returns today and even future is through the training and development of their employee. Training like sharpening of an existing skill inorder to reflect the trends in technology and other social cultural environment of any organization. Productivity is the goal of today’s competitive business world and training can be a springing board to enhance productivity. The major objective...

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19. APPLICATION OF SHORTHAND SKILL IN TODAYS BUSINESS OFFICES

53 Student Researchers

ABSTRACT

For the effective discharge of their duties, professional secretaries must have a mastery of the basic office skills. These skills include Shorthand, typewriting etc. of all these skills, shorthand happens to the most important and most challenging of all.

But in secretarial departments of most tertiary institutions, most students believed that secretaries no longer write shorthand in business offices with the invention and instal...

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20. THE CHALLENGES AND PROSPECTS OF SECRETARIAL PROFESSION IN THIS MODERN TECHNOLOGY ERA

53 Student Researchers

 

ABSTRACT

High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established. This project therefore, is undertaken to give actual background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the ef...

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21. EFFECTS OF MODERN TECHNOLOGY ON THE SECRETARIAL PROFESSION IN GOVERNMENT PARASTALS

53 Student Researchers

ABSTRACT

This study was carried out to investigate the effects of modern technology on secretarial profession with special emphasis to NEPA Enugu. In order to obtain the required information, questionnaires were administered to secretaries in the organizations. Data collected are presented under discussion and findings in chapter four. From the data collected, collected, the researcher was able to identify the effects of modern technology on secreta...

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22. IDENTIFYING THE CONSEQUENCES OF INEFFICIENT FILING SYSTEM IN AN ORGANISATION

53 Student Researchers

ABSTRACT

The aim of this project is to find out the consequences to inefficient filing system in private business organizations. A case study of selected organization in Enugu.

The research work looked into the problem statement, which in essence was the previous and present problems of filing system and how the study is being carried out.  The objective of the study was to identify the consequences of inefficient filing system of the...

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23. THE EFFECT OF MANAGER’S LEADERSHIP STYLE ON THE SECRETARY’S PRODUCTIVITY

53 Student Researchers

ABSTRACT

This study was carried out to examine the effect of manager’s leadership style on the secretary’s productivity using Anambra motors manufacturing company Anambra State. Specifically, the study examined the effects of managers leadership style on the secretary’s productivity in ANAMMCO.the study also, identify the leadership style adopted by managers in ANAMMCO.the study further, determine whether organization influences manager’s lea...

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24. MOTIVATION AND JOB SATISFACTION AMONG SECRETARIES AS ADMINISTRATORS

53 Student Researchers

ABSTRACT

This study was carried out to examine motivation and job satisfaction among secretaries as administrators in skyland travels and tour in Ikeja Local Government, Lagos State. Specifically, the study examined who a secretary is as an  administrator. what the duties of  a secretary an administrator is all about. To examine how motivation can improve the work of an administrator.  probable ways the work o...

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25. THE EFFECTS OF INFORMATION TECHNOLOGY ON THE PERFORMANCE OF THE SECRETARIES IN THE FRONT OFFICE

53 Student Researchers

ABSTRACT

The study examined the effects of information technology on the performance of secretaries in the front office. Survey research design was adopted in the study in order to assess the opinions of the selected respondents with the use of 13 item questionnaire. Three research questions and hypothesis were raised to guide the study. Data obtained were analyzed using simple sample techniques, frequency and percentages while hypotheses were tested using Chi Squar...

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26. THE EFFECTS OF POOR OFFICE ENVIRONMENT ON THE SECRETARY'S JOB PERFORMANCE

53 Student Researchers

ABSTRACT

This research work “The effects of poor office environment on the secretary’s job performance” was carried out with the overall aim of fining out the effects of poor office environment on the secretary’s job performance.

Institute of Management and Technology was used as a case study.  The data for this study was collected through the use of questionnaire and observation methods.  The administered...

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27. PROBLEMS ENCOUNTERED BY MARRIED FEMALE SECRETARIES IN PARASTATALS

53 Student Researchers

ABSTRACT

This research work is aimed at determining the problems of married female secretaries in some parastatals in Enugu urban, Enugu State. The problems of married female secretaries envisaged in this research include discrimination in employment, husband’s resentment to work late, acting as official wives to their male bosses, limited chances of advancement. The researcher collected data for this study from questionnaires and personal interviews in (6) se...

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28. A STUDY OF THE CAUSES AND EFFECTS OF STRESS ON SECRETARY'S JOB PERFORMANCE IN BUSINESS ORGANIZATIONS

53 Student Researchers

ABSTRACT

The purpose of this work was to find out the effects of stress on the secretary’s job performance. A questionnaire was drawn up with which data were collected. This was supplemented by observations. The respondents were in selected organizations in Enugu Urban. In all 61 questionnaires were distributed for the study. From the data collected and analyzed, it was discovered that secretaries face a lot of stressing situations in the course of doing their...

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29. THE PROBLEMS AND CHALLENGES OF FEMALE SECRETARIES AND ACHIEVEMENT OF ORGANIZATION EFFICIENCY

53 Student Researchers

Abstract

This study assessed the problems and challenges of female secretaries and achievement of organization efficiency in Ijebu-Ode Local Government area.  It employed descriptive approach of data gathering and analysis. Fifty (50) female secretaries were selected for the study. The non-parametric tool of chi-square was employed for the purpose of data analysis; three research hypotheses were tested in all.

Data analyzed revealed that female secret...

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30. SECRETARIAL PROFESSION AND PUBLIC PERCEPTION

53 Student Researchers

ABSTRACT

This study was carried out  on secretarial profession and public perception using staff of state secretariat Port-Harcourt, Rivers State.  To carry out the study, 10 research questions were posed. The study adopted a descriptive survey design. The study was done in Port-Harcourt, Rivers State. The population of the study comprised of the staffs of state secretariat Port-Harcourt, Rivers State. The population size of the study was 80. The instrumen...

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31. STUDY OF THE ATTITUDE OF SECRETARIES TOWARDS THE USE OF MODERN OFFICE MACHINES IN SOME SELECTED COMMERCIAL BANKS

53 Student Researchers

ABSTRACT

This project is aimed at studying the attitude of secretaries towards the use of modern office machines.In the course of carrying out this project, the effect of these modern office machine on the productivity of secretaries was discussed.The research paper also focused on the uses and importance of these modern office machine.In order to arrive at a conclusive decision on the above objectives, literature were reviewed.The statistical tools used are simple average and perce...

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32. STUDENTS PERCEPTION OF SECRETARIAL PROFESSION IN THE ERA OF INFORMATION AND COMMUNICATION TECHNOLOGY

53 Student Researchers

Abstract

The functions and effectiveness of the secretary in every business organization depends on the availability of office technologies as well as the skills and competencies of the secretary. Modern business organizations have come to appreciate the role and importance of the secretary as well as the need to providing the needed and necessary office machines and equipment for the efficacy of the secretarial functions. T...

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33. THE ROLE OF PROFESSIONAL SECRETARIES IN COMMERCIAL BANK

53 Student Researchers

Abstract

The research study investigated the role of secretaries in computerized offices, with particular reference to commercial banks in Enugu urban Afri-Bank Plc Enugu was mainly used for the study.The total population for the study is 200 staff of selected Afribank in Enugu State. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made up managers...

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34. THE EFFECT OF SECRETARIAL MANPOWER ON ECONOMIC DEVELOPMENT

53 Student Researchers

ABSTRACT

This research work the effect of secretarial manpower is divided into five chapters, each chapter dealing with a particular aspect of his research work. The overall aim of this study was to determine the effect of secretarial manpower in economic development. Federal Ministry of Education in Owerri was used for the research. Response to the administered questionnaires was analyzed and on the last chapter recommendation was made.&n...

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35. THE IMPACT OF MODERN COMMUNICATION FACILITIES ON THE SECRETARY

53 Student Researchers

Abstract

The secretary plays a very important role in the running of an organization. No matter how skillful and competent secretaries are the effectiveness of their functions largely depend on the availability of office technology. The study was carried out on the impact of modern office technology on the secretary’s performance in some selected organizations in Kaduna Metropolis. It was specifically to find out the availability of modern office technology/eq...

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36. THE ROLE THE OFFICE MANAGER IN ENSUING AN EFFECTIVE DECISION MAKING PROCESS IN THE MODERN OFFICE

53 Student Researchers

ABSTRACT

Office management has identifiedone of what companies require to dominate in an industry. Past studies have dealt with office management too broadly without considering specific aspects of office management which has led to a limited level of understanding on the extent to which the comprehensive nature of office management has influenced firms’ performance in decision making. The specific objectives of the study sought to determine the role of office...

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37. THE ROLES OF DATA PRESERVATION IN ENHANCING THE EFFICIENCY OF SECRETARIAL FUNCTION IN SELECTED BANKS

53 Student Researchers

ABSTRACT

This research work was undertaken to find out the roles of data preservation in enhancing the efficiency of secretarial function in selected banks in Enugu Metropolis.In doing this, the researcher evaluated the various methods of data preservation their advantages and disadvantages and the functions of a secretary in an organization. The researcher collected data from primary and secondary source. Through the primary source of data questionnaire was used to...

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38. THE COMMUNICATION RELATED PROBLEMS FACED BY SECRETARIES IN PUBLIC SECTOR

53 Student Researchers

BACKGROUND OF THE STUDY

Communication is a discipline that embraces all aspect of human life. It informs all our actions and inaction in relations to others and it takes place all the time. It can manifest itself in symbolic, verbal and non-verbal forms we can communicate with all apart of our body, our posture, smile and even the dress we put on communicate one thing of the other.

Different scholars have defined the word communication var...

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39. CAREER PROSPECT ON CONFIDENTIAL SECRETARY IN A PUBLIC ESTABLISHMENT

53 Student Researchers

Abstract

This study examined career prospect of confidential secretary in a public establishment.
Questionnaires were administered to secretaries in the public sectors across the state. After the analysis, the researcher made some findings with respect to the sample population study was arrived at.Confidential secretaries are not allowed to make use of their initiatives in carrying out their duties.That secretaries are discriminated in terms of promotions.Th...

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40. A SURVEY OF ROLES AND PERFORMANCE EFFECTIVITY OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES IN ENUGU URBAN

53 Student Researchers

 

ABSTACT

 

          This study examined roles and performance efficiency and effectively of secretaries in modern communication industries in Enugu Urban.

          People hold different opinions about the secretaries roles.  they fail to understand that the secretary is an important officer in every communication industry and he...

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41. IMPACT OF WORD PROCESSING ON SECRETARAITS PROFESSION (CASE STUDY OF FIRST BANK PLC)

53 Student Researchers

ABSTRACT

The secretary plays a very important role in the running of an organization. No matter how skillful and competent secretaries are the effectiveness of their functions largely depend on the availability of office technology. The study was carried out to examine Word-Processing and its impact on the secretary’s performance in some selected organizations. The objective of this study was focused on the impact and relevance of word processing in enhancing...

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42. SURVEY OF THE PROBLEMS INHERENT IN THE TRAINING AND DEVELOPMENT OF A SECRETARY IN A DEPRESSED ECONOMY

53 Student Researchers

Abstract

This research work aims at finding out the problems inherent in the training and development of secretaries in a depressed economy.
The main purpose of this study is to survey these problems and find out management problems in the training and development of secretaries.
The background of the study was discussed in chapter one.
In the literature review the problems were outlined and discussed by many authors. The research instruments us...

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43. SECRETARY AND THE EFFECTS OF NEW OFFICE TECHNOLOGIES ON RECORD KEEPING MANAGEMENT

53 Student Researchers

ABSTRACT

Human relations within an organization cease only on employee. This study was therefore conducted to find out the secretary and the effect of new office technologies on record keeping management in to some selected establishments in Enugu State. As a result of this, hypothesis were made such as; The available new office equipment is being put into effective use and that Job performance by...

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44. EFFECT OF LACK OF ADEQUATE TRAINING FACILITIES ON THE PRODUCTION SECRETARIES

53 Student Researchers

Abstract

This seminar was carries out to find out effect of lack of adequate secretarial training facilities on the production of secretaries and it was written in five chapters. Chapter one introduced the topic with an overview of contemporary historical facts, about the effects of lack of adequate secretarial training facilities on the production of secretaries. It also features a statement of the problem, which discussed the effects of this lack satisfactorily. O...

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45. PROBLEM OF RECORDS MANAGEMENT IN INSTITUTE OF MANAGEMENT AND TECHNOLOGY ENUGU

53 Student Researchers

ABSTRACT

Record management is the making use, control and disposition of records. So that the system works efficiently and economically.

Business organizations, government ministry, educational institutions and social institutions depend upon records for their existence. There are several problems that stand in the way of achieving an efficient and effective records management in institution of higher learning.

I...

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46. THE EFFECTS OF INFORMATION TECHNOLOGY ON THE PERFORMANCE OF THE SECRETARIES IN THE FRONT OFFICE  

53 Student Researchers

ABSTRACT

The study examined the effects of information technology on the performance of secretaries in the front office. Survey research design was adopted in the study in order to assess the opinions of the selected respondents with the use of 13 item questionnaire. Three research questions and hypothesis were raised to guide the study. Data obtained were analyzed using simple sample techniques, frequency and percentages while hypotheses were tested using Chi Squar...

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47. ROLE OF A SECRETARY IN OFFICE ADMINISTRATION AND MANAGEMENT (A Case Study Of Ministry Of Finance Enugu)

53 Student Researchers

ABSTRACT

This topic is the role of and management with particular reference to the ministry of finance, Enugu.

To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected form seven departments of the ministry used for the data collected the studen...

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48. COMPARATIVE DETERMINATION OF PROTEIN CONTENTS OF BREADFRUIT, BROWN BEANS AND SOYBEANS

53 Student Researchers

    1. Background of the Study

Proteins are essential nutrients for the human body (Hermann, 2002). They are one of the building block of the body tissue, and also serve as a fuel source. As a fuel, protein contain 4kcal (17kj) per gram, just like carbohydrates and unlike lipids, which contain 9kcal (37kj) per gram. The most important aspect and defining characteristics of protein from a nutritional stand point...

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49. EFFECT OF INADEQUATE EDUCATIONAL FACILITIES ON THE ACADEMIC PERFORMANCE OF SECRETARIAL STUDENTS

53 Student Researchers

Abstract

This study is on effect of inadequate educational facilities on the academic performance of secretarial students. The total population for the study is 200 staff of I.M.T, Enugu state. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made senior lecturers, junior lecturers, graduate assistants and non teaching staff were used for the study....

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50. IMPACT OF INFORMATION TECHNOLOGY ON SECRETARIAL PROFESSION IN NIGERIA

53 Student Researchers

ABSTRACT

Human relations within an organization cease only on employee. This study was therefore conducted to find out the impact of information technology on secretarial profession in Nigeria. In analyzing the data, simple percentage were used.

The study reveals that modern machines would not cause job displacement of secretaries in organization’s today but enhance th...

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51. impact of information technology on secretarial profession in nigeria

53 Student Researchers

STATEMENT OF PROBLEM  

Even though modern technology is regarded as important and of high value in ensuring quality work output in an office, as well as bringing about productivity. It is equally believed that these machines can cause job. Displacement. This is the fear that many employees suffer from when new machines are being purchased for use by their organization. The machines are cost effective. Some organizations do not really apply the use of some of th...

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